Payment and Guarantee
At Eternal Glow, we strive to offer you a seamless and secure shopping experience. Here is everything you need to know about payments and guarantees when shopping with us:
Payment Options
We accept the following payment methods to ensure maximum convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express
- Online Payment Gateways: PayPal, Stripe
- Bank Transfers: Direct payments from your bank account
- Buy Now, Pay Later: Available through Klarna or Afterpay (where applicable)
All payments are processed through encrypted and secure channels to protect your information.
Satisfaction Guarantee
Your satisfaction is our top priority. We proudly offer a 30-day satisfaction guarantee on all our products. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Conditions:
- The product must be unused and in its original packaging.
- Proof of purchase is required for all returns or exchanges.
Warranty Coverage
Your satisfaction is our top priority. We proudly offer a 30-day satisfaction guarantee on all our products. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Conditions:
- The product must be unused and in its original packaging.
- Proof of purchase is required for all returns or exchanges.
Warranty Coverage
All Eternal Glow products are covered by a 1-year limited warranty. This warranty includes:
- Defects in materials or workmanship
- Malfunctions under normal usage conditions
If you encounter an issue with your product, please contact our customer service team to initiate a warranty claim.
Refund Policy
Refunds will be processed within 5-10 business days after receiving your returned product. The refund will be issued to the original payment method.
For any questions about payment or guarantee policies, feel free to reach out to our customer service team via:
- Email: info@eternalpureglow.be
- Phone: +32 470523173
We’re here to ensure your Eternal Glow experience is exceptional from start to finish.